Privacy Policy

Last updated: November 2024

Introduction

Canyon-kernel respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services. We operate in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information such as name and email address when you submit enquiry forms
• Project-related information you share during consultations
• Communication records when you correspond with our team
• Technical data including IP address, browser type, and device information collected automatically when you visit our website

How We Use Your Information

We use collected information for the following purposes:

• Responding to your enquiries and providing requested information about our services
• Processing and managing project engagements
• Improving our website functionality and user experience
• Sending relevant communications about our services when you have consented to receive them
• Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Processing

We process your personal data based on one or more of the following grounds:

• Your consent, which you may withdraw at any time
• The necessity of processing to perform a contract with you
• Our legitimate business interests, balanced against your rights and freedoms
• Compliance with legal obligations we are subject to

Data Sharing

We do not sell your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and business operations
• Professional advisers including lawyers and accountants when necessary
• Regulatory authorities when required by law

Any third parties we share data with are contractually obligated to protect your information and use it only for specified purposes.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purposes for which it is processed.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to or restrict certain processing activities
• Receive your data in a portable format where technically feasible
• Lodge a complaint with the Office of the Australian Information Commissioner

Security Measures

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries other than Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information about our privacy practices.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: 42 Broadcast Lane, Pyrmont NSW 2009, Australia